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Customer Care Specialist

Bratislava Full-time min. 1000 € brutto + variable pay

Your Job

If you are a technology enthusiast and you feel comfortable speaking both English and German, we would gladly have you on our team. As our new team member, you will have the responsibility to resolve a wide range of customer requests via email or chat and provide a valuable feedback to Sygic development team.

Your Skills

• You speak English and German (any other language is an advantage)
• You are naturally polite in communication with customers
• You are passionate about latest technologies and mobile applications
• You are willing to help the team during weekends (occasionally)
• You are willing to step our of your comfort zone and accept new challenges

Your Team

Boris Szabo, Head of Customer Care Unit

The people building our product usually don’t have the opportunity to collect feedback from the people actually using it. That's where our small team of 15 comes into play, looking at what our customers from all over the world struggle with the most. We have individual approach to every client and often help turn their ideas into reality. Join our team and work at one of the most innovative Slovak IT companies.

Your Working Environment

We are a pet-friendly company with no dress code, a whole lot of amazing colleagues and, on top of that, a cool office.

Your Benefits

  • Relaxed and productive atmosphere
  • Flexible working time
  • Latest technologies
  • Refreshments
  • Cafeteria
  • Professional development
  • Home office, sick day, paid sick leave
  • Important life events
  • Company events

More on benefits

Your HR Contact

Andrea Keprtova, Talent Acquisition Specialist

If you are interested in this position, send us your CV or a link to your profile. Please, feel free to include a link to your most representative projects / work. In case your profile meets our requirements, we will get in touch with you and will be hoping to see you at the personal interview soon.

Your turn

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In relation to the evaluation and selection of applicants for this role, Sygic a.s. will process your personal data, as provided by you, in accordance with the General Data Protection Regulation (EU) 2016/679 and the Slovak data protection law „Zákon č. 18/2018 Z. z. o ochrane osobných údajov“.